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| Formulating
the Strategic Marketing Plan |
The final step is to outline the strategic marketing
plan. The plan outlines the critical issues that must
be addressed this year in order that the corporation
may achieve its long-term strategic marketing goals.
Based on the situation and marketing analyses, select
the key marketing challenges in which the company
wants to focus its efforts (i.e., sales, market penetration,
pricing, customer satisfaction, etc.).
Once the key marketing challenges are selected, the
team should define specific measurable goals for each
challenge. For example, if the key corporate challenge
is customer satisfaction, then one of the goals may
be to increase customer satisfaction by 10% based
on the previous year's customer satisfaction survey.
Guiding the team to an agreement on each part of the
strategic plan is one of the most difficult tasks
you will face. As I stated earlier, strategic planning
is both a philosophy and a process and at this stage
of the session, the philosophical differences will
become very apparent. Your goal as the facilitator
is to ensure that the strategic goals and subsequent
strategies are in alignment with the corporate strategic
plan.
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The goal-setting process links specific
performance measurements to the key marketing challenges.
In order to complete the final strategic marketing plan,
the group should outline specific performance measurements
and strategies to monitor and assess each strategic
goal and key marketing challenge throughout the year.
Additionally, appropriate resource allocation meetings
should be facilitated between the marketing and financial
planning departments. Both of these tasks should be
facilitated within a week or two following the marketing
strategy session. Then a follow-up meeting should be
conducted within a month of the original strategic session
to review and gain a consensus on the final plan.
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| Youth
Marketing and Research...On The Street |
The youth market is bigger, more influential, richer
and more jaded than ever before. With 15-19-year-olds
spending close to 80% and 20-24-year-olds spending close
to 33% of their income on non-essential items, according
to the Australian Bureau of Statistics (ABS), it is
easy to understand why companies are looking to build
marketing strategies for this demographic.
Under-25s are the savviest consumers in the marketplace.
They have grown up in the "consumer culture"
and have been exposed to advertising since birth. Companies
are now hitting the streets to find out what makes under-25s
tick and people have begun labelling this new phenomenon
as social surfing. Gone are the staid market research
interviewers dressed in suit and tie - men and women
with a greater understanding of the under-25 market
and how to approach them have replaced them.
Social surfing and related research techniques have
proven successful with the youth market. But keep in
mind that the technique of peer-to-peer street research
can be used with great success in nearly any demographic
from pre-teens to senior citizens. Street research is
less invasive than door-to-door interviewing, and who
answers mail-out questionnaires (unless there's something
in it for them) these days? The social surfing technique
is for everyone...the most important thing to remember
is to match your surfer with your demographic group.
Since 1992 Hands Nigeria Limited has been dedicated
to supplying the business-to-government vendor community
with the highest quality mailing lists, consulting
services and seminars available. Since then, we have
evolved into the leading advisory firm on marketing
to the Federal government.
We have been fortunate enough to work with some of
the most successful companies in the market, consulting
on some of the largest contracts ever awarded, on
multiple GSA schedules and open market projects, covering
almost 100 product and service categories. This gives
us an unparalleled breadth and depth in the marketplace.
Our clients include cataloguers, manufacturers, systems
integrators, resellers, event producers, publications,
software developers and others interested in maximizing
their market share.
Our business partners represent what we feel are the
best complimentary services available in this market,
and each represents the high standards we demand.
If you need any information regarding marketing to
the government, please email us and we will help you
find what you need.
Be advised that using the services of Hands Nigeria
Limited is not for the passive!
In 1989 Hands Nigeria Limited added public seminars
and consulting to the services it offers.
The founders of Hands Nigeria Limited are widely
regarded as a leading expert in marketing to the Federal
government. They have worked with hundreds of companies
representing a vast array of products and services
(manufacturers, publishers, event producers, cataloguers,
resellers, software developers, associations and others)
helping each to better define and reach their target
audiences within the expansive federal market.
The group of Doctors needed a new way to reach their
current marketing goals while at the same time cut
overhead and increase revenues. By taking advantage
of their unique Marketing Research and Development
Staff and millions in dollars of research & development,
a better, less expensive, more result oriented and
profitable way was developed… and Hands Nigeria
Limited was born! Through Hands Nigeria Limited’s
progress the physicians have reached that goal!
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